Your privacy is very important to us. At Virtual Scribe we have a few fundamental principles that we follow:
- We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason).
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of our site.
Like most website operators, Virtual Scribe collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Virtual Scribe’s purpose in collecting non-personally identifying information is to better understand how our visitors use the site.
Gathering of Personally-Identifying Information
When you order a service from us we store information such as your name and email address in order to send you your finished transcription. We won’t ever sell this personal information to any third parties, nor will we share it in any way with a third party organisation.
Your files are treated as confidential information and are stored in a secure location for the duration of our time working on them. Upon completion of the task, your files will be securely held for one month (in case you need another copy or there’s some issue with the file), after which our copies of your information will be destroyed.
Protection of Certain Personally-Identifying Information
Virtual Scribe discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Virtual Scribe’s behalf or to provide services available at Virtual Scribe’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Virtual Scribe, you consent to the transfer of such information to them. Virtual Scribe will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Virtual Scribe discloses potentially personally-identifying and personally-identifying information only in response to a court order or other governmental request.